email support

your email server settings

The settings to the right provide a quick reference for the settings for your email software. For a step by step guide on setting up most popular email software see the table below.

Setting up your email software

We have tried to provide a separate 'step by step' guide for to setting up the most popular email software to work with our servers. Please select your software from the list below and click on the link to see the 'step by step' guide for your software.

These guides take you through setting up for sending using Authenticated SMTP and receiving using POP or IMAP.

Windows

Microsoft Outlook 98/2000

Microsoft Outlook 98/2000 IMAP

Microsoft Outlook 2002

Microsoft Outlook XP

Microsoft Outlook XP IMAP

Mac

Your webmail

Your email may be collected from anywhere you have an Internet connection and modern web browser (such as Internet Explorer 5+, Netscape 6+ or Firefox).

Browse to http://webmail.aqnet.co.uk, enter your primary email address and email password on the login page and click login.

Mail Server Settings

Incoming mail server

POP3
pop.aqnet.co.uk

IMAP
imap.aqnet.co.uk

Outgoing mail server

smtp.aqnet.co.uk *
[ports 25 or 587]

Domain Gateway (ETRN or ATRN)

mail.aqnet.co.uk

Username

use your primary email address as the username **

N.B.

* Outgoing mail on all our servers requires SMTP Authentication using the same credentials as incoming mail

** some email client, such as mail on Mac OS8 and early versions of Eudora, don't support @ in the username. For these email clients replace the @ in your email address with $ for the username.