remote support assistant

The Remote Support Assistant is Windows program that will allow you to connect to our support agents over the Internet and share your desktop.

The program is a standalone program that does not install anything on your computer and when finish totally removes itself.

When running and connected our support staff have full access to your computer using a remote desktop and can analyse issues as well as offer remote training.

Using the software

• First of all contact our support department and request a remote support session.
• Click here to download the software. Save it to you desktop and then run it from there.
• Follow the instructions given by our support staff.

[N.B. WHILE WE USE THIS SOFTWARE REGULARLY AND KNOW OF NO ISSUES WITH IT, IT IS THIRD PARTY SOFTWARE AND WE CAN ACCEPT NO LIABILITY FOR ANY ISSUES ARISING FROM ITS USE]